Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog .  

If you would like instant updates to your email from USPS - simply copy and paste the 22 digit Confirmation number into the USPS site's TRACKING box. You can then input your name and email address to receive instant updates of any scans on your package.

(INTERNATIONAL shipments do not have a DC or SC number, only a customs declaration number. While your local customs office may have updates on international packages, the USPS website may not.)  

The following information is what you can expect regarding your shipment from us - this should cut down on the shipping confusion and inquiries:

Once your order is placed on the website - it will be processed for payment, and shipment within 3-5 business days.

Once your package is prepared and ready for shipping this is what it looks like so you know what to expect in your mailbox:

We make 1-2 trips daily to our local USPS office to deliver 2-3 bins FULL of packages ready for shipment across the country and around the world.

Note - We use USPS for shipping. NOT FedEx, or DHL, or UPS, or any other carrier.

These bins full of packages are handed to the employees in the processing room in exchange for empty bins for us to bring back full of packages to them. (afterhours deliveries are deposited in the indoor mail drop boxes as shown below)

With this daily volume, all shipments are processed in bulk and there will NOT be an "Acceptance" or "receipt" scan on individual packages. They go from our hands to the USPS workers, onto their daily cargo truck to the hub in Phoenix.

Now - on the day you receive your shipment update (automated from our website) - you will notice a 22 digit "tracking number" which is printed on your shipping label.

Example:

--------------------------------------------------------------------------------------------------------------------- Qty  Item #                     Description                                    Date Shipped  Tracking # --------------------------------------------------------------------------------------------------------------------- 2    99 Villager Keyless Entry  1999 Mercury Villager Keyless Entry Remote 99  01/19/2008    9101805213907401272422     Remote                     Base Estate Sport ---------------------------------------------------------------------------------------------------------------------

Once you receive your shipping update email, you can copy and paste the number into the USPS.com website in the "track a shipment" box. There will be an option for you to enter your email address and receive any scan updates on your shipment.

USPS will often NOT update a package until after delivery, but occasionally there is a scan as a shipment passes through a processing hub.

Again - 99% of the time, only a DELIVERY scan update will appear on the website.

Now that you know what to expect - PLEASE be sure to allow at least 21 days for delivery.

Most shipments arrive in 4-10 days within the U.S. - but there are some slow to be delivered packages.

Now:

If you go to USPS and input your DC number, you may see something like this:

Please DO NOT immediately write back saying "USPS says they don't have it!!!!"

The day we provide your shipping update is the same day we take your package and about 200 others to our local post office.

Once this happens, USPS has your package and it is on it's way to you. Please feel free to enter your email in the USPS update website.

We appreciate your patience. Thank you!

INTERNATIONAL shipments will take significantly longer to arrive than a domestic package - as there are customs offices to process through and are NOT trackable through USPS. Please allow up to 6 weeks for an international shipment to arrive.

If a package is not received in 21 days - please notify us by email so we can review your order and expedite a replacement and claim with USPS if needed.

PRAISE FROM CUSTOMERS

My item just here today. Thanks for being so helpful. Have a great weekend. - Manuel P, 97 4Runner

Nicole... That' what I call GREAT SERVICE! I look forward to doing business with you again in the future.. Have a great weekend. - Bill, 02 Tundra

Yep! Thanks. It was sitting here when I got home. -Neel J., 99 4Runner

Got the remote. I got it programmed and it now works fine. Thx. Charles K., 97 Saab 9000

I have received my remote and it is working well. Thank you for your assistance. - Elizabeth R., 01 Trooper

I received my remote yesterday. It works fine. Thanks. - Donald B., 06 Trailblazer

we recieved are order and everything is fine thank you - Daniel S., 95 Grand Marquis

Thanks for the fast response. I am sure that will work, what I was doing was repeating the sequence for each unit. That is such excellent service that you deserve the rest of the day off. - Marc G., 02 Century

Good afternoon, We received the keyless remote yesterday, March 25. Thank you for your outstanding service. - Cathy R., 01 Avalon

Good Morning Nicole, Thank you very much for the replacement remotes. They worked great. I was able to program them with the car just fine. Thanks again for your help. Dean O., - 93 Oldsmobile

Just dropping you a line, received the package with the keyless remote all in good order. Thank you - Liz M., 03 Sonata

Thank you for your prompt response. I really appreciate this and will retain your Company address for any future needs as well as recommend them. - Beth B, 98 Camry

Hi Nicole, I received my keyless key, thanks so much for all your help and sorry about me not having any patience. I really appreciate your prompt replys and you definitely assured me that I would be getting my package. - Jatinder J. (CANADA), 06 G35

order arrived, works great, thank you, Don E., - 96 XJ6

I received it today and was able to program it on the first try. Thank you very much. - Earl G., - 02 Camry

I have received these and they work great. The instructions were very easy to follow. Thanks. - Ricky W., - 03 Mazda 6

I RECEIEVED THE MY REMOTE THE AFTERNOON THAT I CONTACT YOU. IT IS WORKING GREAT....THANKS!!!!!!!!!!!!!!!!!!!!!!!!! - Rachel S., - 00 Millenia

As it turns out the keyless entry electronics are damaged in my car from accident that it was involved in before I owned it. It looks like I'm going to need to return this key. What do I need to do to receive a refund? That being said, I was very impressed with the service and shipping speed of your company. If I ever need a keyless remote in the future, you'll be the first place I go. Thanks, Lee R., - 01 Forester

Thank you very much! I look forward to doing business with your company in the future. Thank you again, Mary O., - 02 RSX

I ordered 2 keyless remotes for my 1999 Sebring Convertible on May 23/08 and I received them in Canada within 2 weeks. I was unexpectedly pleased to find that the batteries were included in the order, as I had not thought to order them. I had them scanned at a local Chrysler dealership for $25.00 (for both). The fee for this service ranged from $25 - $80 and could only be done at Chrysler. The price for the remotes at the dealership was $135 each! Thanks for a wonderful service, I won't hesitate to mention your web site to others. - Joanne M., - 99 Sebring Convertible

I received the keyless remote today. Thanks again for your assistance! - Ruth S., - 99 Maxima

I received my order today. Thank you very much for all of your assistance with my order. If I ever need another remote, I'll be sure to come to you. - Matthew W., - 99 Blazer

Hello, Very pleased with the replacement remote for my Infiniti. Can't believe the savings and service!! I have shared your web address with my family and friends and and I am sure you will receive more business. Thanks for your outstanding service and the great savings!! - Sharmayne T., - 96 I30

Thank you for my Original Keyless remote. The VW dealer wanted $150.00 for a new remote, $20.00 to cut the key, and $90.00 to program it. I put my old key blade on your new remote, and programmed it using your instructions. Programming took about a minute and it works perfectly. Thank you for offering a quality product at a reasonable price ($80 vs. $260). - Rusty S., -

Recieved and works perfectly. Thanks for saving me about $130 for new remote from dealer and dealer programming. - Cal, 99 BMW 323i

Thanks, I've received and programmed the remote. Everything worked as promised. Nice work. - Paul C., - 98 ES300